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Support

Need a hand? We're here to help! Our team will be happy to assist with bugs, questions, feature requests and everything in between.

Check out the Troubleshooting and FAQ section for detailed answers to common problems and questions.

Discord​

Join our Discord server for real-time access to the entire Komment Team. Simply click on our invite link here.

Have questions or want to share your experience using Komment? Drop in anytime — we'd love to hear your feedback!

You can also connect with fellow Komment users on Discord, discover helpful tips on building your wikis, and get a chance to preview upcoming features before they're publicly released.

Contact Form​

Submit a ticket by clicking the Support button on the Komment dashboard or website. Provide the details of your request, and a member of our Product team will respond via email within one business day.

Support Form

Premium Support​

Users on the Teams plan and above have access to priority technical support via email at hello@komment.ai. This inbox automatically filters and prioritizes requests based on user plans. Paying customers can usually expect resolution within one business day for non-technical matters and three business days for technical issues.